Laban Privacy Policy


Last Updated: 19 August 2024


Laban ("Laban," the "Company," "we," "us," and "our") respects your privacy and is committed to protecting it in accordance with this privacy policy. This policy outlines the types of information we may collect from you when you access or use our platforms, as well as our methods for collecting, using, maintaining, protecting, sharing, and disclosing that information.


Information We Collect and How We Use It


We may gather, store, and utilize information when you use our platforms to optimize, enhance, and refine our service and your experience. Additionally, this information is employed to personalize your interactions and showcase pertinent advertising, search results, business information, and engaging content.


The information we collect includes:


Account Information

This includes details you provide when signing up, such as name, username, email address, password, gender, phone number, and profile picture. You may also provide this information when signing in through third-party services like Instagram and Facebook. We store the information you furnish during sign-up.


Public Content

Content like reviews, photos, bookmarks, profile pictures, usernames, and other details you share on our platforms is publicly accessible. This information may be utilized and shared with businesses and third parties.


Activity and Browsing Information

This includes categories you browse, features you use, time spent on our platforms, interactions with business pages, businesses browsed, homepage engagements, ad clicks, and selected locations. We may also store information provided by your device, such as mobile device type, IP address, carrier, location, and browser type


Your Preferences

Preferences such as location and language that you provide to us, as well as search terms entered and corresponding results, are stored and utilized to enhance your experience.


Your Communications

Reviews posted on business pages and responses received from businesses, along with any information, comments, queries, or other communications directed to us, may be stored.


How We Share the Information We Collect


Information Shared with Businesses and Third Parties

Certain information you provide, excluding personal names, may be shared with business members. This information remains confidential, and businesses are responsible for translating it into advertisements, notifications, or other communications. Additionally, your information may be shared with third parties for marketing purposes.


Legal Purposes

Information may be shared with legal entities, including law enforcement or government agencies, to comply with legal purposes or in response to violations of our Terms and Conditions or this Privacy Policy, aiming to protect individuals from threats, harm, offenses, or violations of Kuwait's laws.


Social Networks

Interactions with social media features on our platforms or using social media credentials for sign-in are governed by the privacy policy of the respective social media service.


Third Parties

The methods employed by third parties to collect your information include:


Advertisers: Information may be shared with advertisers for targeted advertising. Advertisers are contractually obligated to protect the confidentiality of your information, but we are not responsible for information entered directly on advertisers' links, websites, or other communication modes.


Service Providers: Third-party service providers may be engaged for various functions, including support, maintenance, security, quality assurance testing, payment processing, and technical support. Information about you may be provided to these providers only for the performance of their functions.


Aggregate Information: Information may be shared collectively with users on our platforms for statistical purposes, such as total reviews posted, ad clicks, and total engagements with notifications.


Businesses on Laban

Information about you may be shared with businesses on Laban, especially public information when posting content on the respective business's page.


Business Members

Business members may receive your information, both public and private, under contractual agreements ensuring its specified use. Business members may also receive information about your activity on their page and our platforms.


Links

Our platforms may contain links to unaffiliated third parties. We do not share your information with them, and we are not responsible for your activities or information shared on their websites.


Controlling Your Personal Data

Other users cannot view or collect your personal information unless you publicly post relevant personal information on our platforms. You are responsible for the public content you post, including personal information. Exercise caution in your public content to minimize the risk of personal identification.


Data Retention

While you can remove your reviews, photos, and other public content, we will retain the information for internal use. Business listings, reviews, and ratings cannot be removed by businesses terminating their accounts.


Security

We adhere to industry standards to protect information submitted during the access and use of our platforms. While we strive to secure your personal information, total security cannot be guaranteed


Changes to This Privacy Policy

This Privacy Policy may be subject to changes in the future. The latest update will govern the collection, use, and sharing of information from or about you. Continued access or use of our platforms implies acceptance of any changes.


Contact Information

If you believe that Laban has not adhered to this Privacy Policy, you may contact us via our support phone: +965 41049743.